Return & Refund Policies
- Due to the personal and hygienic nature of insoles, we do not accept returns or exchanges once the product packaging has been opened or the item has been used.
- Please ensure you select the correct size and product before completing your purchase.
- 🛠️ If you receive a product that is damaged, faulty, or not as described, please contact us within 3 days of receiving your order, and we will be happy to assist you.
- 🔁 EU Customers: In accordance with EU law, you may have the right to withdraw from your purchase within 14 days of receiving the goods — but this right does not apply to opened or used hygiene-sensitive items. To exercise this right, please contact us before opening or using the product.